Press

22.3.2024

For several years now, we have also been using another product for an existing customer of our Conntac Self-Service solution: A field service solution for field service.

21.11.2022

The Conntac self-service solution is now also available in Great Britain. With its expansion to Great Britain, Conntac GmbH has reached an important milestone in its global growth strategy. The expansion of the self-service solution also creates clear added value for customers outside the DACH region.

16.11.2022

Great news: Conntac and O₂ Telefónica were honored with the DACH Customer Experience Awards in Wiesbaden (DE) on 23.09.2022 as winners in two categories of “Digitalization” and “Online Customer Service.”

3.8.2022

As part of a university project, students at Augsburg University of Applied Sciences are setting up functional network access via fiber optics. Cooperation partners include the leading Bavarian fiber optic provider M-net and the self-service company Conntac.

19.1.2022

Conntac, provider of self-service solutions, has been supporting the Deutsche Glasfaser group of companies with technical customer support since the beginning of November 2021.

18.11.2021

Conntac, provider of self-service solutions for technical customer support, raises a seven-figure investment sum in its second financing round.

21.10.2020

ServiceOcean and Conntac enter into partnership. Cooperation rethinks problem-solving expertise in customer service. Conntac self-service app integrates software for intelligent appointment call-back management from ServiceOcean.

2.4.2019

Since January, the self-service solution from the up-and-coming Augsburg-based company Conntac has expanded the range of services offered by M-net Telekommunikations GmbH.

16.7.2018

The Augsburg-based IT and telecommunications start-up Conntac GmbH has received a high six-figure sum in its first round of financing. The investors are Startkapital-Fonds Augsburg, Bayern Kapital, Wayra Deutschland and a business angel.

27.4.2018

Conntac publishes the O2 DSL Help App in cooperation with Telefónica Deutschland. The self-service app developed by Conntac allows users to resolve Internet access malfunctions independently.

6.11.2017

Startup accelerator and Telefónica subsidiary Wayra is investing a six-figure sum in Augsburg-based startup Conntac. Conntac is currently carrying out a pilot project for a self-service app with a major German Internet provider.

23.3.2017

The team from Augsburg start-up Conntac won two competition awards in one month in March. At CeBIT in Hanover, the IT company won the ‘Start-up Competition - Digital Innovations’ organised by the Federal Ministry for Economic Affairs and Energy.