Welcome to our press section! Discover the latest news about the self-service industry, our successes, visions and development.
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1.12.2024
Conntac presents a comprehensive rebrand with a new design, an optimized brand strategy and an improved look for MyProvider and Entry. Read more.
17.4.2024
Since mid-April 2024, the TNG Stadtnetz GmbH app has been available for download free of charge to all customers in popular app stores.
22.3.2024
For several years now, we have also been using another product for an existing customer of our Conntac Self-Service solution: A field service solution for field service.
21.11.2022
The Conntac self-service solution is now also available in Great Britain. With its expansion to Great Britain, Conntac GmbH has reached an important milestone in its global growth strategy. The expansion of the self-service solution also creates clear added value for customers outside the DACH region.
16.11.2022
Great news: Conntac and O₂ Telefónica were honored with the DACH Customer Experience Awards in Wiesbaden (DE) on 23.09.2022 as winners in two categories of “Digitalization” and “Online Customer Service.”
3.8.2022
As part of a university project, students at Augsburg University of Applied Sciences are setting up functional network access via fiber optics. Cooperation partners include the leading Bavarian fiber optic provider M-net and the self-service company Conntac.
19.1.2022
Conntac, provider of self-service solutions, has been supporting the Deutsche Glasfaser group of companies with technical customer support since the beginning of November 2021.
18.11.2021
Conntac, provider of self-service solutions for technical customer support, raises a seven-figure investment sum in its second financing round.
21.10.2020
ServiceOcean and Conntac enter into partnership. Cooperation rethinks problem-solving expertise in customer service. Conntac self-service app integrates software for intelligent appointment call-back management from ServiceOcean.
2.4.2019
Since January, the self-service solution from the up-and-coming Augsburg-based company Conntac has expanded the range of services offered by M-net Telekommunikations GmbH.
16.7.2018
The Augsburg-based IT and telecommunications start-up Conntac GmbH has received a high six-figure sum in its first round of financing. The investors are Startkapital-Fonds Augsburg, Bayern Kapital, Wayra Deutschland and a business angel.
27.4.2018
Conntac publishes the O2 DSL Help App in cooperation with Telefónica Deutschland. The self-service app developed by Conntac allows users to resolve Internet access malfunctions independently.
6.11.2017
Startup accelerator and Telefónica subsidiary Wayra is investing a six-figure sum in Augsburg-based startup Conntac. Conntac is currently carrying out a pilot project for a self-service app with a major German Internet provider.
23.3.2017
The team from Augsburg start-up Conntac won two competition awards in one month in March. At CeBIT in Hanover, the IT company won the ‘Start-up Competition - Digital Innovations’ organised by the Federal Ministry for Economic Affairs and Energy.
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