Presse
22.3.2024
For several years now, we have also been using another product for an existing customer of our Conntac Self-Service solution: A field service solution for field service. In the meantime, we at Conntac have been able to collect many learnings, further develop and constantly improve the product. We can now proudly announce that we can also offer the field service management solution to other companies. Find out more about Entry, the new solution from Conntac GmbH.
Entry — consisting of an app for field service technicians and the dashboard for the Network Operation Center — is the ideal complete solution for field service management. Entry is not only the perfect, complementary solution for numerous Internet service providers, but also offers a holistic, digital field service management tool for public utilities and energy suppliers. Because thanks to the use of Entry, time-consuming calls to log in and out of the location are a thing of the past. From now on, all relevant information is available centrally and digitally to authorized employees — even the tedious search for addresses is no longer necessary, as Entry already provides the correct location data intuitively.
With the Entry solution, network operation managers and executives can ensure that every access to sites is controlled and monitored. In the event of dangerous situations or lack of feedback from sales representatives, all notifications are activated so that quick measures can be taken. Entry thus not only ensures the safety of personnel, but also the controlled protection of sites and plants.
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Conntac is an innovative software company based in Augsburg. The team of interdisciplinary talents is developing one of the leading service platforms for Internet providers, network operators and public utilities. The intuitive and interactive solutions support companies with technically complex processes around the service center and beyond and contribute to a clear and efficient customer and user journey of all company sizes.
Conntac GmbH
Werner-von-Siemens-Strasse 6
86159 Augsburg
+49 821 90780960
[email protected]
www.conntac.net/en