Reduce the workload on your service hotline, cut processing times and costs in the service centre & field service and take your customer and user experience to the next level.
Help your customers to help themselves. 80 % of customers help themselves thanks to self-service.
Onboard new customers quickly and easily and utilise up- and cross-selling potential.
Support your service agents & technicians on the way to work, during and beyond. Reduce your average service processing time by up to 70%.
Analyse detailed real-time data and derive important measures. GDPR-compliant.
We empower consumers and professionals.
Conntac's solution fits very well into our service portfolio and complements our support offering excellently. The team has just impressed us with its speed.
Christian Schmidtchen
Head of Digital Enablement & Innovation
The agile and professional collaboration with Conntac and their understanding down to the smallest technical detail has resulted in an attractive app. It is impressive that Conntac is consistently living the idea of the customer journey.
Angela Kastner
Product Manager Customer Relations and Project Manager Self-Service App
The congenial collaboration was particularly evident in the coordination of the technical details. Here, the level of integration required by our customers was achieved in a very short period of time.
Markus Niedermaier
Head of Service
The successful collaboration with Conntac has helped us to significantly improve our customers' experience along the entire customer journey. Conntac not only impresses with its outstanding product range and know-how, but also with its great commitment and very high level of implementation expertise.
Armin Naraghi
B2C Product Manager
The service platform
Offer a unique service throughout the entire customer journey.
Reduce the load on your service hotline and increase the satisfaction of your customers.
Smooth and paper-free access management. Because safety matters.
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