Online Talks
Customers are faced with increasing technical challenges regarding their home network. At the same time, they have high expectations of good customer service. Internet service providers have to meet these challenges with a customer service that is always up to date.
This online talk, Higher Customer Satisfaction, with Growing Demands, is about the technical challenges customers face at home and how you can improve their satisfaction!
Stephen Hopson, Head of Sales UK, will guide you through this online talk with a special focus on the following questions:
Our event is free of charge for you. We only need the data requested in the registration form.
We use Microsoft Teams for our online talks. Participation is possible via browser, so there is no need to download the app.
One hour is scheduled for the entire online talk. The programme is roughly as follows:
- Welcome
- Talk (approx. 30 minutes)
- Time for questions, which can be asked via chat
Yes, the talk will be recorded and can be requested after the event. However, faces and names will not be visible afterwards.
If you are unable to attend, please send a short message to [email protected].
No, participation in our online talk does not entail any obligations. However, if you are unable to attend, please send a short message to [email protected].
We reject any form of discrimination at all our events.
