Online Talks
In our online talk Intelligent Customer Self-Service you will learn how you as a fibre network provider can offer a great experience to your customers with an online and automated self-service solution.
By looking at a fibre provider from a customer journey perspective, in this presentation we will explore best practices and solutions that can be applied to create customer satisfaction, operational efficiency and ultimately business growth.
The experts from Conntac and Netadmin will guide you through the intelligent, optimised self-service process, focusing on the following topics:
Our event is free of charge for you. We only need the data requested in the registration form.
We use Microsoft Teams for our online talks. Participation is possible via browser, so there is no need to download the app.
One hour is scheduled for the entire online talk. The programme is roughly as follows:
- Welcome
- Talk (approx. 30 minutes)
- Time for questions, which can be asked via chat
Yes, the talk will be recorded and can be requested after the event. However, faces and names will not be visible afterwards.
If you are unable to attend, please send a short message to [email protected].
No, participation in our online talk does not entail any obligations. However, if you are unable to attend, please send a short message to [email protected].
We reject any form of discrimination at all our events.
